Frequently Asked Questions
Everything you need to know about DigiSafe and staying safe online.
DigiSafe is a gamified cyber-awareness platform designed specifically for Kerala citizens. It teaches you how to identify phishing, OTP scams, fake websites, and other digital threats through interactive quizzes and courses.
Yes! DigiSafe is completely free for all citizens. Simply create an account and start learning.
Phishing is a type of online scam where criminals send fake emails, messages, or links pretending to be from legitimate organisations (like banks or government agencies) to steal your personal information or money.
OTP (One Time Password) scams occur when fraudsters trick you into sharing the OTP sent to your phone, usually by pretending to be bank employees, customer support, or government officials. Never share your OTP with anyone.
A Digital Arrest scam is when fraudsters call pretending to be police, CBI, or ED officers. They claim your Aadhaar or bank account is linked to a crime and demand money via video call. Real law enforcement never demands money over the phone.
Report cyber crimes at the National Cyber Crime Reporting Portal: cybercrime.gov.in or call the helpline 1930. Act quickly — the sooner you report, the better the chance of recovery.
Yes! After completing a module and passing the quiz with 60% or more, you earn a digital badge. Complete all modules to earn a DigiSafe Champion certificate.
Yes! Switch to Malayalam using the language selector in the top bar. The Family, Students, Senior Citizens, and other pages are available in full Malayalam.